Fintech Trends in Banking 2020
As banks, credit unions and financial institutions of all sorts face the threat of digital disruption, forecasting what the next era of banking might look like – and how to prosper in the new environment – suddenly becomes one of the most important leadership aptitudes an executive can develop. Before my recent keynote presentation at the Illinois Bankers Association annual…
Cultivating a Risk-taking Culture: Inside Li & Fung’s Innovation Journey
Article first published as Cultivating a Risk-taking Culture: Inside Li & Fung’s Innovation Journey on Forbes.com. When it comes to building a more innovative culture, lots of companies wring their hands. A few actually take bold steps to make it happen. One such organization is Hong Kong-based Li & Fung, which manages the supply chains for hundreds of retailers and brands around the world. With market…
Rules For Corporate Risk Takers
If innovation is the new game of business for the 21st Century, what are the rules? Some of you are being asked to voluntarily join innovation design teams. Others are being asked to leave the relative security of your overworked position to go work on something that is unstructured, unfamiliar, and, well, risky. It’s your company’s innovation initiative. Should you…
Are You Indispensable at Work? Seven Workplace Skills to Master
In economic instability, advice on professional survival always seems to convey the same message: Be visible. Suck up to the boss. And work even harder. In reality, you are already working hard. Simply working harder will not be enough. But there is something you can do to take charge of your career if you’re willing to consider it.
Unconventional Listening Techniques
Some firms are beginning to experiment with unconventional listening techniques. And the results, thus far, have been impressive. For example: Intuit Corporation, makers of Quicken and Quickbooks software, devised “follow-them-home research” to gauge how easily customers install and learn to use new versions of their products, and to identify problems. Apple, Motorola, Intel and other companies are adding anthropologists to…
